Privacy Policy — cossroadworks.digital
Privacy Policy of COSS CONSTRUCT
Read the kerb before the machines arrive. This page states in plain words what we collect through the enquiry form, why we use it, how long we keep it, and how to reach us.
This Privacy Policy describes how COSS CONSTRUCT (SRL), reg. no. BE 0696.674.091, VAT BE0696674091, registered address Chaussée de Gand 1426, 1082 Berchem-Sainte-Agathe, Belgium, contact [email protected], processes personal data collected through cossroadworks.digital. Singapore market entry is planned only and creates no additional data controller in Singapore.
What reaches us
Data we collect
We collect only what an enquiry needs. There are two groups: what you send us, and the minimum technical records the site keeps to stay running and secure.
Enquiry details
- Full name, email address, phone number, and country.
- Project type and task description, in your own words.
- Consent record: that the processing notice was accepted, and when.
Technical records
- Requested pages and basic security logs needed to operate the site.
- Correspondence by email to [email protected], handled for the same enquiry purpose.
We do not request identity numbers, and you should not include them in the task description field. If such details arrive by mistake, we disregard them and do not store them as part of the enquiry.
Use
Purposes and legal basis
Data is used to receive, review, and reply to enquiries, to arrange consultations, and to maintain correspondence records.
Basis
Consent and request
Processing is based on your consent given through the form checkbox and on the need to handle your request. For Singapore enquiries, use is limited to the stated enquiry purpose, with regard to consent and purpose-limitation expectations under Singapore PDPA considerations.
Limit
No unrelated marketing
We do not use enquiry data for unrelated marketing without separate consent. A reply, a clarification question, or a consultation arrangement is part of the same enquiry; anything beyond that asks first.
If you wrote to us earlier and the topic changes, we treat the new message as a new enquiry with its own purpose.
How long we keep it
Retention
Enquiry correspondence is kept only as long as needed to handle the request and maintain a record of communication. Where no further interaction follows, data is deleted or archived under restricted access within a reasonable period. Security logs are kept for a limited technical period.
You may request deletion earlier, subject to record-keeping duties. Where law requires us to hold a record — for example to show that consent was given or to answer a later question about the same exchange — we keep the smallest record that meets that duty and restrict who can open it.
- Active enquiries: kept while correspondence is open and a short period after the last message.
- Closed enquiries with no follow-up: deleted or moved to restricted archive within a reasonable period.
- Security and operation logs: kept for a limited technical period, then overwritten.
Who else sees it
Sharing and transfers
We do not sell personal data. Data is not shared with third parties except where needed to operate the site or where required by law.
Where data is transferred across borders for review, it remains subject to this Policy and to the stated purpose. No transfer implies a Singapore office or local processing presence.
In practice this means hosting and email delivery, plus any authority request we are legally obliged to answer — nothing sold, nothing rented, no enquiry lists passed on.
Control stays with you
Your rights and contact
Ask to see, fix, or remove your enquiry record — or withdraw consent for what comes next.
- Access — receive a copy of the personal data held about your enquiry. On request
- Correction — have an incorrect name, email, phone, or country fixed. On request
- Deletion — have the enquiry removed earlier, subject to record-keeping duties. On request
- Withdraw consent — stop future processing based on consent. Any time
To exercise these rights, write to [email protected] with the email address used in the enquiry. We reply within a reasonable time and may ask for information needed to identify the record.
A link to this Policy appears site-wide in the header and footer. Controller: COSS CONSTRUCT (SRL), reg. no. BE 0696.674.091, Chaussée de Gand 1426, 1082 Berchem-Sainte-Agathe, Belgium. Working hours: Monday–Friday, 9:00 AM – 6:00 PM. Phone: +65 6582 9039.
Version control
Changes to this policy
The policy lives on this page. When it changes, the date below moves with it.
If this Policy changes, the updated version will be published on this page with a revised date. Continued use of the contact form after publication constitutes acknowledgment of the updated text for new enquiries.
Earlier enquiries keep the version that applied when they were sent. We do not apply new wording backward to correspondence that is already closed.
Company record for reference: COSS CONSTRUCT (SRL), reg. no. BE 0696.674.091, VAT BE0696674091, registered 22.05.2018, active company, Chaussée de Gand 1426, 1082 Berchem-Sainte-Agathe, Belgium.